Experts in Contact Centers

What we do.

We create industry leaders in customer experience. By introducing professionalism in your contact center we make it profitable. We achieve your full potential.

Introducing the professional advantage.

How we do it.

Using our own, unique eco-system contact center analysis model, we create tailored transformation program that yields results. We promise.

Where are you?

We've had clients on all continents and need for all major languages. We work where you are.

It’s not for everyone.

We work with clients in motion. It can be a transformation of their existing contact center for cost, revenue, quality, experience or it might be an international expansion.  It can  be fast paced start-ups or new business models for Fortune 1000 companies.

Regardless of industry (we’ve worked in quite a few), the contact center has the potential of becoming a profitable tool towards reaching the business’ goals.

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Examples of industries:

Accounting/Consulting Industry | Advertising/Public Relations | Air Transport/Airlines | Automotive/Dealers | Banking | Business Associations | Clothing Manufacturing & Retail | Computer Software | Consumer Services & Brokerage | Cruise Lines | E-commerce | Education | Energy Sales & Production | Energy & Utilities | Entertainment & Event Industry & Sports | FCMG Industry | Finance | Food retail & e-tail | Hotels/Leisure/Hospitality | Insurance | Medical Supplies | Non-profits | Nutritional & Dietary Supplements | Online Gambling & Casinos | Pharmaceutical Industry | Physicians/Doctors & Health professionals | Private Equity/Hedge Funds/Venture Capital/Investment Banking | Professional Services | Publishing | Retail Home Improvements | Start-ups | Telecom industry | Travel & Tourism | Transportation | TV/Radio/Satellite/Cable | Unions

Let’s discuss the future of your customer experience.

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Contact us

Office in Lund

per.gronberg@omnipros.se
+46 766 23 64 05

Östra Mårtensgatan 19, 223 61, Lund

 

 

Office in Hong Kong

patrik.riazzoli@omnipros.se
+852 5542 5500 (WeChat)
+46 703 98 12 86 (Whatsapp & iMessage)

69 Jervois Street, Sheung Wan, Hong Kong